Privacy Policy

Introduction

Precision Flooring & Design ("Precision Flooring," "we," "us," or "our") is a locally and veteran-owned flooring and remodeling business based at 105 S Perkins Rd, Stillwater, OK 74074. This Privacy Policy explains what information we collect when you visit our website at https://precisionok.net, request a free estimate, contact us, or visit our showroom, and how we use, share, and protect that information.

By using our website or submitting a request through our contact form or chat widget, you agree to the practices described in this Privacy Policy.

Information We Collect

When you request a free estimate or contact us, we may collect the following types of information:

• Contact information: your name, phone number, email address, and mailing or project address.
• Project details: the type of project you are interested in (flooring installation, kitchen or bathroom remodeling, countertops, cabinets, and related work), the rooms involved, approximate square footage, and any notes you share about your project.
• Communications: the contents of messages you send us through our contact form, chat widget, email, phone calls, or text messages.
• Website and technical information: information collected automatically through cookies and similar technologies, such as your browser type, device, pages visited, and approximate location.

How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and answer your questions.
• Schedule and confirm appointments, in-home measurements, and consultations.
• Provide project updates and coordinate your installation or remodel.
• Send invoice and payment notices and handle customer service requests.
• Maintain records of our communications and your project.
• Improve our website, services, and customer experience.
• Comply with our legal obligations and protect our rights and the safety of our customers and team.

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: trusted third parties who help us operate our business, such as our customer relationship management platform, scheduling and messaging tools, and payment processing.
• Our sister companies: when a project involves work performed by our sister companies — Beacon Solutions (remodeling and restoration) or Red Dirt Rippers (concrete, epoxy, and polishing) — we may share your project and contact details with that company so they can follow up on the build.
• Installers and subcontractors: members of our installation team or subcontractors we engage for a specific project, to the extent necessary to complete your work.
• Legal and safety: when required by law, court order, or to protect the rights, property, or safety of our customers, team, or others.

This sharing does not include mobile phone numbers or text-message opt-in data or consent, which are never shared with our sister companies or any other third party.

SMS / Text Messaging

By providing your mobile number through our website contact form or chat widget and agreeing to receive text messages, you consent to receive SMS messages from Precision Flooring & Design (Precision Hardwood Flooring LLC) at that number. Messages may be sent using automated technology.

Types of messages: appointment scheduling and reminders, estimate follow-up, project updates, invoice and payment notices, and customer service replies. These messages are transactional and relate to your project and our communications with you — we do not send promotional or marketing texts through this program.

Message frequency: varies based on your inquiry and project status.

Message and data rates may apply. Contact your wireless carrier for details.

To opt out: reply STOP to any message at any time. You will receive one confirmation message and no further texts.

For help: reply HELP, or contact us at (405) 372-0200 or will@precisionok.net.

Consent to receive text messages is not a condition of purchasing any product or service.

No mobile opt-in information or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to understand how visitors use the site and to improve your experience. You can set your browser to refuse cookies, though some features of the site may not function properly without them. We may also use third-party analytics and marketing tools, including Google Analytics and Google Tag Manager, to collect aggregated information about website usage.

Data Retention

We retain your personal information for as long as necessary to provide our services, respond to your requests, complete your project, and comply with our legal and contractual obligations. When your information is no longer needed, we delete it or anonymize it.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain processing. To exercise any of these rights, or to ask a question about your information, contact us using the details below.

Security

We take reasonable measures to protect your personal information against unauthorized access, use, or disclosure. No method of transmission over the internet or electronic storage is completely secure, however, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Effective Date" at the top of this page and, where appropriate, notify you through the website.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Precision Flooring & Design
• 105 S Perkins Rd, Stillwater, OK 74074
• Phone: (405) 372-0200
• Email: will@precisionok.net

See our Terms & Conditions for the terms that apply to our SMS Text Alerts program.